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Everything You Want To Know About Us – FAQ

Sep 15, 2025

1

1. Q: Are you a trading company or a manufacturer?
A: We are both a manufacturer and a trading company. This allows us to offer a wide range of products with flexible solutions.

 

2. Q: Where is your factory located?
A: Our factory is located in Lishui, Zhejiang Province, China.

 

3. Q: What are your main products?
A: Our main products are linear guides, blocks (carriages), ball screws, and linear bearings. In addition to these, we also supply related components such as linear shafts, ball screw supports, shaft supports, couplings, motor brackets, rod end bearings, and more.

 

4. Q: What is the accuracy of your products?
A: Our products are available with different accuracy levels (C / P / H) for you to choose from.

 

5. Q: When can i get price?
A: We strive to provide quotations within 8 hours of receiving your requirements. For requests submitted outside of business hours, we kindly ask for your patience, and we will get back to you at the earliest possible time.

 

6. Q: Can I add my own logo?
A: Yes, you can. We offer OEM services including customized logo printing, packaging, and even stock dimensions. Your brand can be placed on the product and packaging box.

 

7. Q: Do you provide samples? Are they free?
A: Some samples are free of charge, depending on the product value and quantity requested. Please contact us directly for detailed information about sample availability and shipping.

 

8. Q: What is the minimum order quantity (MOQ) for your products?
A: The MOQ varies depending on the product. Some items can be ordered starting from just one piece, while others require a minimum of 50 pieces. The exact MOQ depends on the specific product you need.

 

9. Q: How long is your delivery time?
A: For most in-stock products, we can arrange shipment within 3 to 7 days after receiving your order.
However, for large-volume orders or customized products, the delivery time may take around 15 to 20 days, depending on the specific requirements and production schedule.

 

10. Q:Why choose us?

A: a. We have professional management team ,with experiences over 10 years.
b. Strict inspection and high quality with reasonable price.
c. OEM /ODM service provided.
d. Delivery time is short.

 

contact us

 

 

 

Whatsapp/wechat:17769815516/18967093658

Email: admin@gyballscrew.com

gykristyliu@gmail.com

sales@gyballscrew.com

 

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